Our Policies & Standards

Groundwork Northern Ireland is committed to achieving and maintaining the highest standards in the work we do, with regard to both the environment in which we operate and in how we carry out our work. Our dedicated Quality Team continue to drive forward the implementation of the organisation’s Quality Plan and have achieved a number of milestones in recent years. We continue to achieve external recognition for our commitment to continuous quality improvement through implementing and developing our internal quality systems.

In addition to the ongoing independent assessments of our key programmes, we have also introduced significantly improved internal evaluation methods for assessing both customer and staff satisfaction levels, measuring the impact of our projects and responding to comments and suggested improvements for our work.